RJ

CEO/Founder

About Rj

RJ Walker Computer Consulting is your home for complete computer repairs, maintenance, and upgrades. Conveniently located in Hayward, CA, we do our best to minimize the inconvenience that a malfunctioning or distressed computer causes. You can trust us to be honest and upfront, providing you with exceptional computer services at a fair price

IT Professional

Networks

On Site Services

Cyber Security

About Rj

ITIL Certified Customer Support Engineer experienced improving, optimizing Support Teams. Developed Service Level Agreements/Standard Operating Procedures (SLA/SOP) to establish problem resolution expectations and timeframes

  • Worked in multiple roles in the IT field, and designed, deployed and configured servers and network equipment in Data Centers, corporate LAN, Retail stores, and residential customers.
  • Develop policies and procedures that outline how problems are identified, documented, assigned and corrected.

Experience

  • 5+ years’ experience 24x7x365 NOC, developing SOPs and Support Staff

Contact Me

From PC upgrades and replacing broken Mac screens to removing damaging malware and recovering seemingly lost data, we do it all and we do it well. Diagnostic services and assessments are always free.